IT Solutions Packages
Choose the perfect IT solution package for your business. From basic support to enterprise-level management, we have you covered.
Simple, Transparent Pricing
Select the package that best fits your business needs.
Starter
5 hours / month
Included:
- Up to 5 hours of remote support (helpdesk/workstation + basic network questions).
- Microsoft 365 and/or Google Workspace routine admin: create/block users, password resets, groups, basic mail settings.
- Monthly work summary (what was done + short recommendations).
Not included:
- Projects and major changes (migrations, audits, redesigns).
- On-site visits (billed separately).
- Licenses (M365/Google), hardware, and third-party services.
Business
10 hours / month
Included:
- Up to 10 hours of remote support.
- Priority handling during business hours.
- SMB infrastructure routine tasks: permissions, shared drives, basic VPN, user onboarding/offboarding.
- Mail security baseline: SPF/DKIM/DMARC setup & monitoring (within existing domain/provider constraints).
- Monthly work summary + risks/next steps list.
Not included:
- Major migrations/projects and extended audits.
- On-site visits (billed separately).
- Licenses, hardware, and third-party services.
Pro
20 hours / month + 1 visit
Included:
- Up to 20 hours (remote).
- 1 on-site visit in Tallinn included (up to 1 hour on-site work; extra time billed hourly).
- Regular preventive checks (by agreement): backup status checks (if configured), disk space, basic health monitoring.
- Quarterly mini-review call (30–60 min): improvements and roadmap.
Not included:
- Large projects/migrations/audits beyond scope.
- Hardware procurement and licensing costs.
- Emergency/night/weekend work unless agreed separately.
1) Hourly IT Services
All prices are calculated dynamically based on the VAT toggle context.
Helpdesk / Workstation
Remote support (helpdesk): e-mail, Office, printers, VPN, basic issues, consultations
€54.00 / hWindows workstation setup / migration (typical)
€54.00 / hMalware check / performance troubleshooting (typical cases)
€54.00 / hNetworks / Wi‑Fi
Network works: router/switch, VLAN, basic Wi‑Fi setup
€59.00 / hNetwork/Wi‑Fi diagnostics: drops, instability, speed issues
€69.00 / hE-mail & Collaboration (Microsoft 365 + Google Workspace)
Microsoft 365 administration: users, licenses, Exchange, Teams
€64.00 / hGoogle Workspace administration: users, licenses, Gmail, Drive, policies
€64.00 / hDomain & mail configuration (SPF/DKIM/DMARC), basic mail security
€69.00 / hMailbox migration: IMAP → Microsoft 365 / Google Workspace (typical)
€69.00 / hServers / Backup / AD
Windows Server installation & basic configuration
€79.00 / hServer troubleshooting / incident handling
€84.00 / hBackup/Restore (Veeam/other), restore test
€84.00 / hAD/GPO/permissions/file server/RDS (typical tasks)
€84.00 / hSecurity (SMB)
Security check / mini‑audit (baseline hygiene + recommendations)
€89.00 / hExtended network & access audit with report
€99.00 / h2) Fixed-price (one-time) services
Fixed-price services cover typical scenarios. Additional work outside scope is billed hourly.
| Service | Price |
|---|---|
Windows install - Basic (no data transfer) | €79.00 |
Windows install - Standard (with user data transfer + typical apps) | €119.00 |
Windows install - Business (Azure AD/Domain join + OneDrive/SharePoint + printer/VPN if needed) | €159.00 |
Printer setup (1 device, typical) | €39.00 |
New employee onboarding - Basic (account + e-mail + access, typical) | €59.00 |
Mail security setup - Basic (SPF/DKIM/DMARC, 1 domain, 1 provider) | €89.00 |
Initial setup - Microsoft 365 (O365) OR Google Workspace (domain + up to 3 users) | €129.00 |
3) Billing rules
- 1Minimum billing (remote): 30 minutes.
- 2Minimum billing (on‑site visit): 1 hour.
- 3On‑site visit within Tallinn (fixed): net €20.00 + VAT 24% = gross €24.80.
- 4Out of hours (by agreement): multiplier ×1.5 to the hourly rate.
- 5Licenses, hardware and third‑party services are billed separately unless explicitly included in an offer.
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